🔐How to Change a Password in Pulse
🔐 How to Change a Password in Pulse (GMs & DMs)
This guide walks General Managers (GMs) and District Managers (DMs) through changing a password in Domino’s Pulse.
🧭 Quick Navigation
🧾Steps for General Managers (GMs) — In-Store
GMs are already in-store and logged into Pulse.
Skip directly to Steps for GMs and DMs (In-Store).
🧾Steps for District Managers (DMs) — Remote Access
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Sign in to your Team Murph company-issued laptop using your Team Murph Domain credentials.
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Open Cisco AnyConnect Secure Mobility Client and login using your GLS credentials.
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Verify your VPN connection is active (AnyConnect shows “Connected”).
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Open the RDP folder on your desktop.
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Connect to the remote store computer via the correct RDP file.
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Verify you’re connected to the correct store (Pulse Home Screen shows the store number / “Your Store”).
- Proceed to the in-store steps below once connected.
🧾Steps for GMs and DMs (In-Store)
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Open the Back Office menu.
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Log in to the Management app.
- Open the Team Members window.
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Locate the Team Member you need to change.
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Access the Password tab for that Team Member.
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Clear the starred/hidden password characters, enter the new password, then click Save.
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DMs Only — When finished, use Utilities → Log Off to end your remote session (do not click the RDP window “X”).
✅ Summary
- DMs (remote): Connect via VPN + RDP, then verify the correct store in Pulse before making changes.
- GMs: Skip remote steps and go straight to the in-store procedure.
- Password reset path: Management → Team Members → Password tab → clear stars → enter new password → Save.
- Expected after Save: The Password tab updates automatically and the Save icon will gray out.
- DMs (remote) exit: Use Utilities → Log Off (not the RDP X) to avoid EOD issues.
- Recovery: How to Log Into Client Stations